PureGrain High-Def
Styles: American Standard, Antiquity, Atmosphere, Cultivate, Divine, Nurture
PureGrain Comfort
Styles: Advantage, Elevate
PureGrain Endure
Styles: Flourish, Legendary, Lifestyle, New Standard II, New Standard Plus, Pietra, Preference, Timeless Beauty
PureGrain Endure Care & Maintenance
PureGrain Endure Installation Instructions 1
(Legendary & Flourish)
PureGrain Endure Installation Instructions 2
(Lifestyle, New Standard II, New Standard Plus, Timeless Beauty, Preference, & Pietra)
PureGrain Endure Plank Replacement Guide
(Lifestyle, New Standard II, New Standard Plus, Timeless Beauty, Preference, & Pietra)
PureGrain Renew
Styles: Empower, Restore, Riverwood, Wood Tech
PureGrain Flex
Styles: Athena, Cascade, Cascade Plus, Gallatin, Gallatin Plus, Meadow Woods, Ozark 2, Ozark Plus, Paradise Heights, Vanguard
PureGrain Flex 12 & 20 mil Care & Maintenance
PureGrain Flex 6 & 8 mil Care & Maintenance
Xcessories
How do I file a claim?
If you are unhappy with your PureGrain hard surface and believe you have an issue that would be addressed by the flooring warranty, you must first contact your PureGrain retailer to file a claim. If the retailer is not available, you may request to initiate a warranty claim by mailing or emailing directly to Engineered Floors the following:
- Your name, address, phone number, and email address.
- Retailer name and location.
- A copy of the receipt listing the flooring style name, color, and quantity, cushion information, if included, and date of installation.
- A description of the problem.
- Copies of any professional cleaning receipts.
- Pictures from the areas of concern.
Engineered Floors, LLC.
PO Box 2207
Attn: Residential Claims Department
Dalton, Ga 30721
[email protected]