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Guide

How to File A Claim

If you are unhappy with your Pentz Commercial carpet and believe you have a warranty claim, you must first contact your Pentz Commercial retailer to file a claim. If, after working with your retailer you are still not satisfied, you may contact us directly. You will need to provide a proof of purchase, a full description of your claim, and receipt(s) for recommended professional cleaning by hot water extraction. info@engineeredfloors.com